Anticoagulation Support Worker - London, United Kingdom - University College London Hospitals NHS Foundation Trust

University College London Hospitals NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Anticoagulation Clinic HCA

Band 3

The Cancer Services Division is currently looking to recruit an Anticoagulation Clinic HCA working within the Haematology department. This is an exciting opportunity for a hard-working and enthusiastic HCA to join our specialised Antigoagulation clinic.

The post holder will work closely with Clinical Nurse Specialists in clinic. They will be responsible for providing essential clinical assistance to our patients in a very busy fast-paced clinic. They will assist in obtaining point of care blood samples from patients following full training and assessment.

The individual will be also be expected to provide a high quality, patient focused and responsive administrative function when necessary.

This post is full time Monday to Friday.

The Healthcare Assistant (HCA) works as part of the department team under the supervision of registered nurses, and:

Participates in the delivery of patient care
Contributes towards department organisation
Supports registered nurses in the provision of a safe and caring environment
Assists with the induction, supervision and training of new HCA

The Band 3 HCA demonstrates a level of skill and understanding which enables them to undertake specific tasks delegated by the nurse in charge and in accordance with relevant procedures, guidelines and policies.

S/he will undertake both routine and specially identified tasks for which they have been trained and assessed as competent.
The Band 3 HCA will adhere to Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England (2013), and Compassion in Practice

Key Working Relationships
Key working relationships with all members of the multi-professional team, including nursing and medical staff, allied health professionals and support workers

Key Results Areas

The focus should be on results rather than activities. There should be between 3 and 6 key result areas or perhaps more if the job is very senior.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.

We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas.

Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work.

This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

Main

Responsibilities:

Communication

Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers
Respond appropriately to queries, take phone messages and pass on written and verbal information to patients
Provide relevant information to patients, family/visitors/carers and colleagues
Complete documentation accurately and contribute to reports of patients' activity and progress
Accept constructive feedback from colleagues
Give constructive feedback on patient care and activities to relevant healthcare professionals
Participate in discussions about patient care and departmental development, including handover and team meetings
Maintain patient confidentiality
Maintain professional boundaries and working relationships with patients and colleagues

Reception and admin tasks

Enquire if patient details are correct and make amendments on relevant systems where necessary.
Ensure documentation for use in clinics is prepared and available, with adequate supplies provided for each clinic room.
Prior to clinic start times, conduct environmental checks to ensure rooms are tidy.
Check pts in and out of their appointment.
Booking, rescheduling and cancelling appointments.
When necessary, process on the day clinic cancellations and communicate with patients accordingly, and in a sensitive manner.
Retrospectively going through clinic for DNA's and outcomes.
Scanning, monitoring inbox and patient advice requests and answering phoneline.

Personal and People Deve