Accommodation Manager - Bradford, United Kingdom - Block Recruit

Block Recruit

Verified Company

Bradford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Bradford

Hours of Work: 40

Salary:
£29,000 + £1,000 bonus

Working for a student accommodation provider on one of their schemes in Bradford, you'll take on the role of the Accommodation Manager.

The company focuses on providing their students with more than just; their accommodation, providing the safety, security and social aspect of University life.

The role of the Accommodation Manager is to run the accommodation with the highest safety in mind whilst, ensuring a first-class residential and customer experience.

Main Responsibilities:

To take the lead role in the management of the residence, ensuring the property is managed effectively
To ensure the facility is maintained to the highest standards and operated in full compliance with all appropriate legislation and industry standards
To liaise with and work collaboratively with colleagues in the college
Ensure that all statutory requirements in terms of Health and Safety are implemented, monitored and recorded
To lead the sales process to ensure that the building achieves 100% occupancy each year
Respond to emergencies both during and out of working hours
Manage day to day relationships with key external stakeholders
To recruit, train, manage, motivate and develop staff, student residence assistants and contractors
Ensure the highest possible standards of student safety and welfare
To promote a vibrant community across the facility

Other Duties:

Manage the letting of rooms in accordance with protocols
Manage checkin and check out procedures
Take a lead role in producing and implementing a social activities programme
To oversee all Residence maintenance and housekeeping (reactive, planned and cyclical) to ensure sector leading service levels
Ensure regular inspections of bedrooms, and common spaces are undertaken, and records maintained
Manage rent payments and debt
Ensure guarantor details are recorded
Ensure tenancy/licence agreements are fully executed and stored in accordance with policy
To develop and maintain information/ imagery which may be required for the production of marketing materials and campaigns (printed, online and social media)
To oversee and drive the residences' social media presence
Marketing of the property to direct let customers
Marketing to existing customers to maximise repeat business
When necessary, lead inward visits from agents/ partners/ parents
Ensure all necessary documentation required to satisfy 'right to rent' legislation is checked, recorded and stored in line with policy
Ensure all staff (directly employed and contractors) have the appropriate DBS clearance before starting work within the residence

Role Requirements:

The successful applicant will be/ have:

A leader
A passion for service excellence, customer care and sensitivity to students' needs
A team builder
Selfmotivated and proactive
Attention to detail
Well organised
Creative
A professional client/ colleague/ stakeholder facing manner
Be conversant with the ANUK Accreditation Scheme
Able to offer flexibility in working hours including the provision of out of hours support in an emergency if required
Have experience in customer service, hospitality or student accommodation, ideally in an accommodation related area
Have experience in facilities management
Experience in managing a team
Experience in working to agreed budgets
Ability to prioritise workload and meet deadlines

**Contact: Zoe Southwell