Senior Client Content Oversight Specialist - London, United Kingdom - Intercontinental Exchange

Tom O´Connor

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Description

Job Purpose
Intercontinental Exchange Inc. (ICE) is looking for a Senior Client Content Oversight Specialist to join our London based team.

ICE is a leading global financial information services provider with an established track record of providing mission-critical, high quality financial information and value-added services, including real-time data, pricing and reference data, fixed income evaluations, security and portfolio analytics and customized financial information portals and terminals.


Responsibilities

  • Support routine customer engagements to understand customer workflows and use of services.
  • Provide concise analysis and findings regarding compliance with client agreements.
  • Work collaboratively with the Pricing & Analytics relationship teams to manage customer and business risks.
  • Work with internal teams to remediate any findings and any issuance of new or amended contracts.
  • Develop relationships with various internal stakeholders, and external customers to promote and support the advancement of the Client Content Oversight program.
  • Identify and implement process improvement enhancements across internal workflows.
  • Participate in management initiatives and adhoc special projects.

Knowledge and Experience
Bachelor
- s degree (or foreign equivalent) is required

  • 5+ years of financial data and content licensing experience with a market data vendor and/or market data management within a financial institution
  • 5+ years negotiating commercial agreements with strong negotiation skills
  • Strong familiarity of exchange and vendor data policies with respect to pricing, reference, corporate action, realtime, derived, and index data
  • Knowledge of financial services player types and associated desktop and feed workflows
  • Relationship management experience a plus, particularly across senior leadership team
  • Advanced proficiency with MS Office Suite
  • Excellent communication skills
  • FISD FIA certification a plus

Schedule
This role offers work from home flexibility of up to 2 days per week.

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