Senior Client Content Oversight Specialist - London, United Kingdom - Intercontinental Exchange
Description
Job Purpose
Intercontinental Exchange Inc. (ICE) is looking for a Senior Client Content Oversight Specialist to join our London based team.
ICE is a leading global financial information services provider with an established track record of providing mission-critical, high quality financial information and value-added services, including real-time data, pricing and reference data, fixed income evaluations, security and portfolio analytics and customized financial information portals and terminals.
Responsibilities
- Support routine customer engagements to understand customer workflows and use of services.
- Provide concise analysis and findings regarding compliance with client agreements.
- Work collaboratively with the Pricing & Analytics relationship teams to manage customer and business risks.
- Work with internal teams to remediate any findings and any issuance of new or amended contracts.
- Develop relationships with various internal stakeholders, and external customers to promote and support the advancement of the Client Content Oversight program.
- Identify and implement process improvement enhancements across internal workflows.
- Participate in management initiatives and adhoc special projects.
Knowledge and Experience
Bachelor
- s degree (or foreign equivalent) is required
- 5+ years of financial data and content licensing experience with a market data vendor and/or market data management within a financial institution
- 5+ years negotiating commercial agreements with strong negotiation skills
- Strong familiarity of exchange and vendor data policies with respect to pricing, reference, corporate action, realtime, derived, and index data
- Knowledge of financial services player types and associated desktop and feed workflows
- Relationship management experience a plus, particularly across senior leadership team
- Advanced proficiency with MS Office Suite
- Excellent communication skills
- FISD FIA certification a plus
Schedule
This role offers work from home flexibility of up to 2 days per week.
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