Office Supervisor - Birmingham, United Kingdom - Supreme Recruitment

Supreme Recruitment

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently recruiting for a Office Supervisor for our clients Facilities Maintenance business.

You will be responsible for the smooth day-to-day running of our busy help desk.

We need a hands-on manager who will work with and supervise our small team of operators, in addition to responding to our clients' requests, plus handling any escalations or complaints that may occur.

You must have a friendly approach, be adaptable and able to think on your feet. If you think you can juggle all these balls, then we would love to hear from you.

We need someone who can work under pressure whilst retaining a sense of humour, to join our friendly team in our offices on Birmingham Business Park.

This role will be on a rota basis working shifts of either 8:00am to 4:00pm or 10:00am to 6:00pm.

You will also be required to work Saturday, about once a month, on a rota for which you will receive additional pay.

Whilst previous experience in Facilities Management is desirable but not essential, experience of working on a busy helpdesk is definitely required.

About You:

A confident individual who is able to demonstrate strong communication and customer service skills and will have the ability to build relationships quickly
Proactive and a flexible team player who enjoys working in a fastpaced environment and will take a methodical approach to tasks, ensuring attention to detail
Excellent communication and organisation skills
IT literate: Word & Excel
Ability to work in a challenging and dynamic environment

Benefits: