Mailroom Operator - Marylebone, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

Marylebone, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Mailroom Operator

Contract:
Banking

Location:
London, NW1 6AA

Hours of work: 40

Working Pattern:
Monday - Friday, 7:00 - 16:00

Contract Type:
Permanent

Salary:
£12.35

Reporting directly to the Mailroom and Supplier Manager, the purpose of this role is to provide and deliver a service ensuring all meeting rooms are set up with the correct layouts and kept clean and tidy in line with the set standards.

Key responsibilities include; driving, loading, transporting and delivering items to clients or businesses in a safe, timely manner in line with the bank service standards.

WE WILL NOT REVIEW APPLICATIONS FROM ANY CANDIDATES WITHOUT A CLEAN DRIVING LICENCE_

The Role

Working with the ISS team to ensure that all standards of customer satisfaction are met or exceeded.
To wear personal protective equipment as required, when carrying out specific duties, in accordance with the standards of performance manual.
To ensure the smooth operation of the meeting room setups and layouts.
To manage the working day accordingly ensuring sufficient time slots are allocated for meeting room setups
Communicate with the Conference Bookings Team regarding Meeting room setups including daily reports for bookings
To be available for adhoc tasks and last minute changes to setups and room layouts.
Support Mailroom associated tasks as and when required.
Receive, process and distribute/dispatch internal and external goods/mail items according to requirements and procedures.
Ensure that all received items are undamaged and examined appropriately according to safety and security equirement.
Operate equipment (e.g. xray inspection machines, mechanical handling equipment) according to instructions and procedures.
Ensure regular safety checks of vehicle, equipment and machines used during the working day are carried out, results recorded and defects or faults reported.
Preparing reports and other documents relating to deliveries.

Standards

Work closely with other service partners to ensure a seamless service.
Abiding by all transportation laws and maintaining a safe driving record.
Carry out all requests and tasks in a helpful and professional manner, build relationships with key staff and consistently demonstrate a good customer service interface.
To undertake any reasonable additional requests made by Team leaders, Supervisors or Managers to ensure that the overall contract service standard is maintained.
To adhere to the company personal hygiene standards and maintain a professional appearance at all times
To be flexible in your approach in terms of operational requirements.
To maintain the necessary confidentiality on all client matters.
To show responsibility for personal Health and Safety, and that of others in the conduct of the job in line with the role and Legal requirement.

The benefits of working with us:

Competitive salary every 2 week
Friendly working environment
Paid holidays
Uniforms
Excellent training and development opportunities.
Online payslip with sdworx benefits (discounted cinema tickets and shopping).

Personal Experience/Qualifications/Skills required:

Good ability to communicate in English
Ability to work on own initiative
Ability to work as part of a team when required
Must be flexible
Presentable appearance
Valid driver's license and clean driving record
Manual handling Training (preferable)
Ability to walk, drive, and lift and carry heavy items for extended periods
Strong time management and customer service skills
Good customers service experience
Excellent organisational/time management skills and avid multitasks
Confident telephone manner

Working Days:
Monday to Friday

Working hours: 40h per week

Break: 60' (unpaid)

Job Types:
Full-time, Permanent

Salary:
£12.35 per hour

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes