Outreach Generalist Adviser/caseworker - Caterham, United Kingdom - Citizens Advice
Description
Position:
Outreach Generalist Adviser/Caseworker
Location:
Caterham and Oxted and outreach locations in Tandridge
Closing date: 04 August 2023
Role details:
Job title:
Outreach Generalist Adviser/Caseworker
Location:
Caterham and Oxted and outreach locations in Tandridge
Salary:
£21,000 - £24,000
Salary pro rata:
Yes
Hours per week: 22.5
Type of contract:
Fixed term
End date of contract:
Citizens Advice Tandridge District have an exciting opportunity to join our small friendly advice team as an outreach generalist adviser/caseworker, working in our Caterham and Oxted offices and outreach locations in Tandridge.
We recruit great people from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes our organisation stronger.
- Ability to interview clients using sensitive listening and questioning skills
- Ability to research, analyse and interpret complex information
- Ability to understand statistics and check accuracy of calculations
- Ability to use a variety of IT/digital systems and packages
- Commitment to delivering high quality service
- Open to continual learning and training as required by the role
- Understanding of the issues affecting society and their implications for clients
Why join us:
- Opportunity to be a changemaker
- Wonderful team joined together in a common aim
- Excellent opportunity for continual training that could lead to future opportunities
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
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