Nhs Co-ordinator - Hatfield, United Kingdom - One Healthcare

One Healthcare

Verified Company

Hatfield, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

One Hatfield Hospital

NHS Co-Ordinator

One Healthcare has an opportunity for an experienced NHS Co-ordinator to join in a small and friendly reservations & medical records team.

To provide outstanding customer service through the efficient, accurate and compliant administration of NHS spot work.

Working Hours:37.5 hours, Mon to Fri.

Salary:
Negotiable dependant on skills set and experience

NHS Co-Ordinator

Main Duties & Responsibilities

Responsible for providing accurate and timely records of NHS activity to Finance and Senior Management as and when requested.
Manage spot contract trackers, ensuring these are uptodate and returned to the trust on a regular basis
Book outpatient, surgical and followup appointments.
Coordinate spot contract work.
Prepare documents and complete forms as per department procedures and business requirements.
Liaise closely with internal departments regarding patient bookings.
Inform patients of their booking and admission by means of a computer generated letter and an information pack.
Build effective working relationships with other departments, medical secretaries and consultants.
Advise all relevant hospital departments of all admissions, including cancellations.
Ensure referral letters are uploaded and available for medical records in a timely manner.
Work collaboratively with the Reservations/Bookings team to resolve any issues with the bookings that may arise.
Ensure all NHS patient data is captured accurately
Involvement in NHS activity escalations, including escalating system or process issues, as necessary, following the correct procedure.
Provide day to day support to the administration team with regards to the NHS activity.
Liaise with Theatres to ensure accuracy of all surgical bookings made.
Ensure knowledge of Compucare bookings process from start to end
Complete patient pathways from referral to completion using the Computer system.
Undertake general office duties and any other duties as may be requested by department lead or Ops Director

Qualifications

Minimum GCSE education or equivalent.

Experience

Relevant experience within an NHS healthcare environment.
Proven ability to work effectively in a team environment and independently as required.
Previous administration experience in a business/health care sector environment.
Knowledge of NHS Referral to treatment and patient pathways

Skills

Demonstrate customer services skills and awareness
Excellent interpersonal skills
To be able to work under pressure and to meet tight deadlines
Flexible attitude and approach to the role
Excellent attention to detail and organisational skills
Good computer skills and confidence in using an array of computer software.
Ability to work as a team member
Excellent written and verbal communication skills
Flexibility and adaptability to meet the changing needs of the business

One Hatfield Hospital

NHS Co-Ordinator

About the Hospital

One Hatfield Hospital is Hertfordshire's newest private hospital and has the very latest technology ensuring that our operating theatres provide patients and employees with the very best environment to keep them safe and free from infection.

Our private hospital is home to the latest theatres, luxury en-suite bedrooms, specialist rehabilitation Physiotherapy and outpatient diagnostic facilities including fast-track access to X-ray, CT, MRI and ultrasound.

NHS Co-Ordinator

Our Recruitment Process
At One Hatfield Hospital we are committed to building a diverse and inclusive working environment.

We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.

One Hatfield Hospital reserves the right to remove job adverts before the closing date