IT Support Engineer - Evesham, United Kingdom - Simpson Judge Ltd

Tom O´Connor

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Tom O´Connor

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Description
IT Support Engineer


Salary:
(£30,000 - £40,000)

Evesham


We are looking for a bright, motivated, capable IT / OT Infrastructure Engineer to join our multi-discipline team designing, building, deploying and maintaining these complex IT OT solutions as well as our own internal IT networks.

You will be working on a range of exciting projects alongside colleagues in software development and technical support.


Our culture values the individual and we place great emphasis on working as a team to deliver great products and systems as well as providing technical support to our customers.

The Role;

  • 1st and 2nd line IT support:
  • Handling service requests
  • Onboarding of new starters
  • User access requests
  • IT equipment requests and setup
  • Software installation requests
  • Microsoft 365 & Exchange Online administration
  • Incident and problem resolution
  • Delivery of IT and customer projects
  • New service/server deployments
  • ISO 27001 compliance and internal auditing not essential, but must have an interest in developing this area.
  • Asset lifecycle management, procurement, liaising with suppliers/providers
  • Routine maintenance, patching, testing, upgrades

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