County Court Bailiff - Chelmsford, United Kingdom - HM Courts and Tribunals Service

HM Courts and Tribunals Service
HM Courts and Tribunals Service
Verified Company
Chelmsford, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £21,775
Job grade:


  • Administrative Officer
  • MOJ Grade AO
    Contract type:
  • Permanent
    Type of role:
  • Operational Delivery

Working pattern:


  • Flexible working, Fulltime, Job share, Parttime
    Number of jobs available:
  • 2Contents
Location

About the job


Benefits:

Things you need to know

Location

  • These positions can be based at the following locations: Basildon Combined Basildon, SS14 2EU, Chelmsford Priory Place Chelmsford, CM2 0PPAbout the job

Job summary:


  • Please refer to Job Description
    Job description:

HM Courts and Tribunals Service

Directorate:
South East Region


Job Title:
County Court Bailiff

Postholders must hold a full UK Driving Licence and have access to a private vehicle for use at work


No of Posts: 2


Locations:
Basildon Combined Court, The Gore, SS14 2EW and Chelmsford Justice Centre, Priory Place, New London Road, CM2 0PP


Duration:
Permanent


Pay Span or equivalent:
AO

This position is available for external applicants as well as existing civil servants on level transfer or promotion.

New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Secondments and loans will be considered on an individual basis.


The Role:

Are you a friendly, helpful and enthusiastic person?

HMCTS is looking for dynamic individuals with great communication skills and a can-do attitude to join our Bailiff teams.


Bailiffs are responsible for the enforcement of civil and possession judgements and for the service of various legal documents, such as divorce petitions and to track and arrest individuals on committal warrants, which includes the need to attend court and transport prisoners to and from prison.

Bailiffs are required to travel to homes and businesses across the local and surrounding area, assess personal goods to secure payment for outstanding warrants and obtain possession of properties, where a Judge has ordered this, as well as dealing with other administrative duties.


This is a challenging role that will require the jobholder to deal with individuals who are in a vulnerable position and to solve problems by reference to comprehensive guidelines and instructions.

Whilst the nature of the role means that bailiffs spend a proportion of the day working on their own, they are part of a wider team with management support to ensure that targets and standards are met.


So, what do we need from you?

  • A driving licence.
  • A road worthy vehicle is essential for the role.
  • Great communication skills both written and verbal
  • Commitment to providing a brilliant service for our customers
  • Ability to handle difficult conversations
  • Ability to provide information, quickly and clearly
  • A real passion for supporting and helping people

Working pattern:


Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

Due to the nature of the work, there is no set working pattern, but you may be required to work unsociable hours as part of your working week.


Duties may include:


  • Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered.
  • Completing related paperwork and accurately receipting monies received.
  • Serving committal orders/warrants.
  • Serving Court documents personally.
  • Conveying prisoners to Court and attending in court when required.
  • General administrative duties
  • Processing of cash payments with regard to propriety and security of monies.
  • Dealing with queries in person, by post and over the telephone.

Key Responsibilities:


Duties may include:


  • Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered.
  • Completing related paperwork and accurately receipting monies received.
  • Serving committal orders/warrants.
  • Serving Court documents personally.
  • Conveying prisoners to Court and attending in court when required.
  • General administrative duties
  • Processing of cash payments with regard to propriety and security of monies.
  • Dealing with queries in person, by post and over the telephone.

Other duties


The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.


Essential Skills and Experience:


  • Excellent interpersonal skills, enjoy interacting with colleagues, members of the public and external stakeholders
  • Are flexible, adaptable and creative in solving problems and dealing with change
  • Are able to successfully perform a range of multiskilled duties
  • Have a strong sense of personal ethics and integrity
  • Are able to confidently manage potentially difficult and challenging situations
  • Can demonstrate soun
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