Front of House Assistant - London, United Kingdom - Media Training Ltd

Tom O´Connor

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Tom O´Connor

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Full time
Description

The role of the Front of House Assistant is to consistently provide delegates attending our courses with a warm welcome and a high level of service during their visit to the center.

You'll assist with coordinating the front-of-house area effectively to ensure all courses start on time every day. Maintaining the cleanliness of the center, communicating with delegates effectively and anticipating their needs.

The role is part-time from Monday to Friday from 8.45 am to 17.30 pm.


Key Responsibilities

  • Meeting and greeting clients
  • Setting up refreshments
  • Clearing dishes, mugs and cutlery
  • Setting up and cleaning after lunches and breaks
  • Loading/emptying dishwasher
  • Cleanliness of the center, toilets and training rooms
  • Acting as a good ambassador for the business
  • Assisting with training room setup
  • Ordering the delivery of food and refreshments to the center
  • Basic IT setup in training rooms
  • Troubleshooting basic IT problems
  • Emptying bins
  • Looking after our plants
  • Basic administrative duties
  • Any ad hoc duties to support the Operations team

About You

  • You have strong communication skills
  • Very organised
  • You have experience in dealing with customer service issues
  • An ability to work well autonomously and under pressure
  • Strong problemsolving skills
  • Ability to interact confidently with people internally and externally
  • Friendly and positive team player
  • Willing to learn and take direction

Benefits

  • The ability to attend in house courses to develop your skillset
  • A free lunch every day from our delicious client buffet
  • 20 days holiday in your first year, increasing by a day a year up to 25 days in your fifth year
  • Bank Holidays in addition to holiday entitlement
  • Office closed between Christmas and New Year
  • A great team of friendly, creative people in a relaxed and professional environment
  • Good social events and rewards for great performance
  • We offer a friendly, understanding and inclusive place to work
  • An amazing client portfolio of the UK's biggest companies

Job Types:
Full-time, Permanent


Salary:
£10.50 per hour


Benefits:


  • Discounted or free food

Schedule:

  • Monday to Friday

Experience:

Customer Facing Work: 2 years (required)


Language:


  • English (required)

Work Location:
One location

Application deadline: 09/06/2023


Reference ID:
FOH290323

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