Sales Consultant - London, United Kingdom - Miele GB
Description
Are you looking for the next step in your retail career?
Do you want to join a company where customer experience is a key business driver?
Our Experience Centre's forge the link between dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network.
We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen, or dropping in to buy some replacement detergents for their washing machine.
In this role you will be...
Reporting to the Store Manager, you will sell and advise customers in the selection and purchase of Miele appliances, with the possibility of up-grading products whilst promoting pride and passion for the Miele brand.
We offer a premium experience to our customers so you will be involved in large and smaller scale events for both products and accessories.
Our customers are loyal and inquisitive, you will be required to demonstrate multiple communication styles across telephone, face to face and written.
You'll be confident and professional with the ability to respond effectively to quotations and queries and following the process through to completion.
You will bring previous experience of working in a customer facing role and can demonstrate credibility and confidence in what is required.
Most importantly you will bring the passion and pride that matches the brand with the ability to affectively multi task.
IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.
Your hours of work will be based on a minimum of 37.5 hours per week to be worked over 5 days each week Monday to Saturday. This role is initial being hired on a 1 year fixed term contract.
You may be asked to work flexibly within these hours and days (including weekends) to accommodate the requirements of the business.
What can we offer you?
We offer a salary of
£27,910 per annum (including London weighting), plus an evolving pay and benefits package plus a performance related bonus.
We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.
Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding.We employ approximately 500 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.
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