Admin Clerk - Mansfield, United Kingdom - Primary Integrated Community Services Ltd

Primary Integrated Community Services Ltd

Verified Company

Mansfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are a friendly Practice based in Warsop Nottinghamshire looking for a part time administration clerk.
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Hours would be discussed at interview. _

Experience and knowledge of primary care would be advantageous but as long as you are friendly, enthusiastic and pay attention to detail we can train you.

JOB PURPOSE

As a critical member of the administration team within General Practice, you will be responsible for reviewing all incoming patient correspondence, processing/forwarding according to the protocol, and ensuring patients have follow up appointments as required.

KEY RESPONSIBILITIES

To scan and code letter and relevant correspondence into the Practice medical computer system
To forward relevant information to the appropriate person as per the protocol
To enter coded information accurately and consistently
To recall and book patient appointments in a timely manner
To communicate effectively with patients, parents, and all visitors in a professional and courteous manner
To deal with all enquiries in a helpful and sensitive manner
To answer patient questions, provide information, and address complaints
Occasionally, it may be required that you assist with other administrative duties due to staff shortages.