Nightshift Replenishment Assistant - Luton, United Kingdom - Lagardère Travel Retail (UK & IRE)

Tom O´Connor

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Description

Do you love the buzz of the airport? Enjoy working in a dynamic retail environment, where no two days are the same? If so, we have just the opportunity for you


Our Aelia Duty Free store at Luton Airport is currently looking for energetic, enthusiastic Replenishment Assistant to join our nightshift team.

Delivering a well-presented store, with great availability, is a key part of a customer's overall shopping experience.

As a Replenishment Assistant you will work to maintain store standards around stock levels, merchandising and housekeeping tasks, whist delivering first class customer service to our customers.

Previous experience is preferred but not essential as full training will be provided.


Key responsibilities:


Stock Management

  • Accurately process deliveries; check and reject from warehouse
  • Picks stock accurately from stockrooms
  • Implements and maintains planogram to correct standards
  • Ensure the shelves are faced correctly
  • Follows correct out of stock process
  • Checks for missing tickets and escalate to resolve
  • Completes accurate date rotation of products, removes out of date or damaged products
  • Assists with promotion changeovers
  • Keeps the shelves and display areas clean and tidy

Housekeeping / Health & Safety

  • Keeping the store well presented at all time
  • Ensure the safe usage of all the cleaning materials
  • Ensuring store and stock rooms are kept tidy in line with H&S
  • Reporting any potential hazards on the shop floor or stock room to the manager/supervisors

100% Customer Focus

  • Greeting customers with a friendly smile
  • Helping customers with product selection
  • Offering additional link sales
  • Ensuring all customers receive excellent customer service everytime
  • End to end customer service including till operations

Security

  • Supports loss prevention by being vigilant
  • Ensuring security of stock on shop floor and compliance of till inventory
  • Responsible for the shop floor security when on shift
  • Awareness of potential security risks out with store and part of the greater airport community

Person Specification:


  • Good Communication skills (both verbal & written)
  • Adaptability to the changing environment
  • Ability to work in a team and individually
  • Ability to work well under pressure
  • Excellent Interpersonal skills
  • Ability to provide professional standard of services
  • Reliable in attendance and time keeping
  • Selfmotivated


A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge.

This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.


Hours available for shifts:

Part-time (30hrs) on a rolling 3 on, 3 off rota. Shifts from 8pm-5am. This job will involve full flexibility and will include weekend shifts.


Benefits:
Benenden Health, Retail Trust, life insurance, on-site parking, store discounts and uniform


Our company:


Lagardère Travel Retail is a pioneering global leader in the travel retail industry currently operating over 4,600 stores across 35 countries.

Since 2004 after the initial opening of its first duty free store in Belfast International Airport they rapidly expanded throughout the UK & Ireland and now operate 20 stores across 8 airports and 8 ferries.


Lagardère Travel Retail's goal is to reinvent the duty-free shopping experience for passengers around the world, by creating excitement and emotion at the airport.

Our Aelia stores are striving to create a real and memorable shopping experience for travelers, we tailor each brand to each market, reflecting local specificity and sense of place.


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