Receptionist (Veterinary) - Pentyrch, United Kingdom - Valley Vets

Valley Vets

Verified Company

Pentyrch, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Valley Vets have been providing veterinary care for over six decades, but at no point have we stopped progressing and improving.

We are a long established, independent, progressive veterinary practice that believes wholeheartedly in first class patient, client and employee care.

Our aim within the practice is to treat our patients as though they were our own animals, and to treat our clients in the way we would wish to be dealt with ourselves.

Position:

Position:

Receptionist

Location:
Pentyrch

Hours a Week:35

Shift Pattern:
Monday - Friday. Rota working times. Will be working 7 hours between the times of 08:00-18:00. (1 Hour Lunch Break)

Purpose of Position:

The Receptionist is the link between the clinical team and our amazing clients and patients. Because of this, in this role, you are expected to run the reception desk with organisation, compassion and maturity.

Duties/Responsibilities will include:

Keeping front of house, dispensary and consult room's clean and tidy at all times.
Ensuring all consult rooms are suitably stocked.
Answer telephone calls and deal with nature of call accordingly.
Handling client queries in correct manner.
Ensuring good communication between front desk and clinical team
Complete any necessary paperwork, including consent forms, etc.
Managing float, taking payments and completing Day Book.
Various administration duties include:
Direct Claim Set ups
Scanning paperwork to file
End of Day banking
Monitoring reception mailbox
Adhering to strict GDPR policies.
Ensuring smooth hand over to the next team
Supporting clinical where necessary.
Other duties as and when necessary. At quiet times, please offer assistance wherever needed

(This list is by no means exhaustive and more tasks may be added to the above list as you settle in to your role.)

To be considered for this role, you will need to demonstrate strong administration, organisational and customer service skills, with a keen eye for detail.

Additional Information:

Valley Vets, based in South Wales has four branches. Ystrad Mynach, Cardiff, Pentrych and Caerphilly. We also have our state of the art Veterinary Hospital in Gwaelod Y Garth, Cardiff.

Valley Vets is part of VetPartners LTD which in total has over 40 practices in South Wales.

Closing Date for Applications: 4pm Monday 30th of January 2023

Job Type:
Permanent, Full-Time

Salary:
£18, £10.03 an hour)

Job Types:
Full-time, Permanent

Salary:
£10.03 per hour

Schedule:

Monday to Friday

Ability to commute/relocate:

Pentyrch, CF15 9QL: reliably commute or plan to relocate before starting work (required)

Experience:

Veterinary Receptionist: 1 year (preferred)
Customer Service: 1 year (required)

Work Location:
One location

Application deadline: 30/01/2023