Administrator - Horsham, United Kingdom - Dynamite Recruitment Solutions

Dynamite Recruitment Solutions

Verified Company

Horsham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Administrator

Location:
Horsham

Salary:
£24,500

Plus, fantastic benefits which include the following

23 days holiday rising with length of service and the ability to buy and sell holiday days
Fantastic career progression
Pension
Free car parking

- plus, many more

Hours of work: 40 hours core office hours Monday - Friday

Dynamite Recruitment is currently working in partnership with a well establish service provider who are based in the Horsham area.

We are looking for a highly organised individual ideally with a background in admin.

As an administrator will be responsible for the following:

To assist with any other administrative activities that are required to support the team, effectively manage the service and provide updates and information to the client.
To record information directly into the Job Management Systems or any other system(s) used to deliver the service.
Be the main point of contact for clients to log new jobs
Ensure all systems are kept up to date
Order materials and allocate them to the jobs
Updating key contract documents
Provide timely information to the client in terms of work in progress.
To send operatives who become available to jobs in the most efficient and effective way ensuring they are productive eliminating or reducing travel time.
Highlight any issues and trends in relation to task productivity where the expected demonstrated time for the trade and task has been exceeded.
To ensure you understand your role in the end to end process of delivering the perfect repair for the customer, and the responsibilities of others.
Provide adequate support and cover for the other administrators, particularly on breaks, peak periods and annual leave.

The ideal Administrator will:

Excellent verbal communication.
Be comfortable dealing with colleagues, engineers and clients.
Remain professional at all times.
Be able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have a reasonable proficiency in MS Office and able to use IT systems for job management understanding how they function and interact with other systems.
Be able to take direction from the Resource Controller / Contract Manager and be happy to respond to their instructions.
Have good typing skills and not rely on written notes which are then saved up for inputting later.
Understand what it is to be part of a team and ensure that learning is shared within the team.

Knowledge and experience required:

Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken by each trade group.
Vast experience of MS Office including Word and Excel with accurate typing skills
Experience of working in a call centre or any other call centre environment.
Good geographical understanding of the area including main highways, the best routes, and travel times between different locations.
Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken be each trade group.

To be considered please submit your CV ASAP

**INDDYN

Solar Electrician