Customer Adviser - Carlisle, United Kingdom - Cumberland Building Society

Cumberland Building Society

Verified Company

Carlisle, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our purpose is to make a positive difference to the lives of our customers, our communities, and our people. This means, as a customer-owned organisation, we're passionate about doing the right thing and helping people achieve their goals.

Whether it's our customers that are saving for their future or buying their dream homes, supporting our communities to make a real difference around our region, or investing in our people who want to work hard and realise their career ambitions, we're here to brighten the lives of those we work for and work with.

An award winning company, the Cumberland has been rated 1* "Very Good" place to work by Best Companies.

About the role:

Exceptional service at The Cumberland is something our customers can rely on. It's really important that you love talking to customers as much as they love talking to us.

As a Customer Advisor, you will be part of a team committed to helping customers achieve their savings goals by identifying products and services that we can offer them.

You'll be dealing with customers across multiple channels, so it's important that you're an excellent communicator, a team player and adaptable, as you'll also be required to work collaboratively with other business areas.

The hours for this role are 37.25 hours per week, working 5 days a week which will include alternate Saturday working, however we will also consider part time, which can be family friendly hours, or job share would also be considered.

About you:

To succeed you will have: