Customer Service Advisor - Cardiff, United Kingdom - Search Consultancy

Search Consultancy

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

Location:
Cardiff, CF23

Hours:
Monday to Friday between 8.30am and 5.30pm

Salary:
£12.90 per hour

Start date:
Monday 30th January 2023

Do you have call centre experience and looking to join a company where you can develop and thrive? If you said yes, then we have a new vacancy for you

Key Responsibilities for this role:

Knowledge Management keeping up to date with processes, rules and products
Identify, handle and resolve customer complaints

Key Skills Required:

Experience of working in a call centre environment
Behaviours and approach to listen for and understand a customer's request, identifying what is required to deliver to that need
Strong attention to attention

This is a fixed term contract for minimum of 9 months with opportunity of extension.