Facilities Manager - Wembley Park, United Kingdom - Qualserv Consulting

Tom O´Connor

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Tom O´Connor

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Encourage staff within the teams to meet their full potential and foster teamwork by creating an environment where ideas and innovation are explored and existing practices are challenged where improvement is possible.


Implementation of operational plans within the service areas to fit with broader functional and Council strategy and contribution to the development of the Council's Facilities Management strategies and policies to ensure an excellent, consistent and customerdriven service is delivered across the Council's operational portfolio.

Evaluate current working practices and recommend improvements in line with service delivery requirements and resources. Identify ways to improve value for money, efficiency and/or effectiveness in all activities.


Engage and regularly communicate with building users including establishing a rolling programme of Building User Group meetings across the Council's operational estate to receive feedback on any issues.

Assist the Head of FM in scoping, procuring and managing third party works and services relating to cleaning, security and portering services

Lead in the continuous development and improvement of the Soft FM services and to support Council services.


Leading on production of FM management reports for the Head of Facilities Management and procedures for the FM Service to support improvements.

Responsible for monitoring FM budgets relating to the soft service functions and contracts.


Manage effective operational performance management of external sub-contractors and 3rd party services through regular liaison meetings, KPI setting/ reporting and development of supporting policies/ procedures to provide a framework for in depth analysisof performance.

PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35

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