Weekend Claims Handler - Hebburn, United Kingdom - Preferred Management

Preferred Management

Verified Company

Hebburn, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Benefits

Weekly pay
Monthly bonus scheme
Company pension
Additional annual leave with long service
On site parking
Overtime opportunities between October-March
Plenty of opportunity for progression leading to pay increases.

What we do
We specialise in Home Emergency claims management, fixing everyday breakdowns such as broken boilers, burst pipes and electrical failures.

How we do it
Your days will be varied, however there are some tasks which are as standard, such as:

Taking inbound and making outbound calls, speaking with customers/engineers, in relation to a home emergency claim (we do not cold call; all our customers are expecting our calls and happy to hear from us).

Arranging for our engineers to attend and alleviate the emergency promptly using our in-house claims management system.

Ensuring callouts, repairs and return appointments are progressed as quickly as possible.

What we need from you
A positive and enthusiastic personality is essential.

Good customer service skills are required.

Commitment to always giving 100% in everything you do.

This is a permanent role.

Shifts

Our promise to you

With a starting salary of £11.44 per hour, we aim to get you fully trained within 12-16 weeks of starting with us, once fully trained you'll receive a competitive hourly rate of £12.

61 (paid weekly)

Our Guiding Principle:
Diversity
We champion inclusivity, with discrimination completely absent from our ethos. We embrace all seekers of purpose, regardless of origin, colour, creed, gender, or expression.

Salary:
£11.44-£12.61 per hour plus benefits

Work Location:
Office based

Job Types:
Part-time, Permanent

Pay:
From £11.44 per hour

Expected hours: 16 per week

Benefits: