Customer Service Advisor - Leicester, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support
Page Personnel Secretarial & Business Support
Verified Company
Leicester, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
As a Customer Service Advisor you will manage full caseload of remortgage files from start to finish. You will be responsible for looking after your own administration and telephone calls.


Client Details


Specialising in legal and professional business services based in the heart of Leicester, my client delivers high quality service to numerous business clients across the UK.

They specialise in their outstanding customer service and ensure to build stronglongstanding relationships with their clients.


Description

As a Customer Service Advisor you will:

  • Manage a large volume of remortgage instructions per month.
  • Liaise with the client and borrower.
  • Attend to post completion matters
  • Provide assistance to caseworkers
  • Keep all parties including client, introducer and borrower up to date

Profile

As a Customer Service Advisor you will ensure:

  • A minimum of 12 months experience within a similar role
  • To complete high volume of tasks and be able to balance tasks in an efficient manner
  • Work towards strict deadlines in a demanding environment
  • Excellent IT skills
  • Experience of working within a team environment and supporting others.

Job Offer

The benefits of a Customer Service Advisor include:

  • 30 days holiday including bank holidays
  • Company Pension
  • Hybrid Working
  • Annual Parties and Regular Social Events
  • 1 hour lunch
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