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Operations Lead - London, United Kingdom - Deutsche Bank

Deutsche Bank

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title Operations Lead

Location London

Corporate Title Assistant Vice President/ Associate

Working within the United Kingdom (UK) International Private Bank (IPB) Wealth Management Operations team based in London, this role requires a wide range of experience from ensuring robust oversight of external and internal vendors and custodians engaged by Deutsche Bank UK, with particular focus on the adherence of Client Assets (CASS) regulation to a range of product and market knowledge to assist you in supporting our front office with complex client requests.

The team has a total of 3 team members who are able to interact with colleges from the front office to the back office, we navigate the organisation with confidence and the ability to provide a top class service to our clients.

You will build relationships with our middle office team based in India as well as our back office service provider, Avaloq Sourcing Switzerland, and Liechtenstein (ASSL), in order to support the IPB business.

A strong knowledge of UK Financial Conduct Authority (FCA) regulations will be required along with wealth product knowledge.

What we'll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace.

That's why we are committed to providing an environment with your development and wellbeing at its centre.

Hybrid Working

You can expect:

Competitive salary and noncontributory pension
30 days' holiday plus bank holidays, with the option to purchase additional days
Life Assurance and Private Healthcare for you and your family
A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year

Your key responsibilities

Monitor outsourced services in line with UK regulatory expectations (such as Systems and Controls Sourcebook (SYSC) including vendor risk management (VRM), and monthly reviews
Key Performance Indicator (KPI) monitoring and review. Quality Assurance checks on reporting provided by outsourced service providers
Collation and analysis of management information system (MIS) such as custodian costs; nonstraight through processing (STP) reviews to identify risks and opportunities
Custodian agent bank management (legal docs, due diligence/Know Your Client (KYC) requests, regular meetings, fee negotiations. Participation in new product approvals (NPA) including testing
Support complex queries from front office (new markets; segregated accounts; new funds, large scale transferins)
Escalation contact for front and middle office on complex issues (corporate events, reconciliation discrepancies)

Your skills and experience

Good understanding of wealth management operations and/or banking products
Experience with banking regulatory framework
Understanding of risk management principles
Excellent written and oral communication skills with a rigorous mindset and keen eye for detail
Interest in project management
Solution oriented and teamspirited with the capacity to work in an international environment

How we'll support you

Flexible working to assist you balance your personal priorities
Coaching and support from experts in your team
A culture of continuous learning to aid progression
We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example, screen readers, assistive hearing devices, adapted keyboards)

About us and our teams
Deutsche Bank is the leading German bank with strong European roots and a global network.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation.

We build talented and diverse teams to drive business results and encourage our people to develop to their full potential.

Talk to us about flexible work arrangements and other initiatives we offer.