Implementation Consultant - London, United Kingdom - Veeva Systems
Description
Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster.
We are shaped by our values:
Do the Right Thing, Customer Success, Employee Success, and Speed.
Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do.
Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As aPublic Benefit Corporation, you will also work for a company focused on making a positive impact on its customers, employees, and communities.
The Role
Opportunities are available across Europe for this role. Your work location is at one of Veeva's offices in Barcelona, Budapest, Oxford, Paris, or remotely from home.
What You'll Do
- Implementation of a content management platform for life sciences
- Translating complex client process requirements into a workable solution design
- Overseeing the solution build, test, and deployment
- Creating process documentation and project deliverables
- Planning and establishing postgolive activities including ongoing support
Requirements:
- 5+ years of experience with consulting, project management, account management, or equivalent experience
- Direct experience using digital content management systems
- Experience working with life science customers (pharma, medical device, consumer health, etc.)
- Ability to quickly understand customer requirements and create corresponding solution designs
- Ability to work with a variety of customer roles, internal/external stakeholders, and delivery partners while ensuring highquality solution delivery
- Proven ability to work independently in a dynamic, fastpaced, and distributed environment
- Ability to travel as required
- Bachelor's degree or above
- Fluency in English
Nice to Have
- Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, etc.
- Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc.
- An understanding of DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA)
- Understanding of life sciences compliance and computer systems validation requirements (e.g. GxP, GcP)
- Project management certification (e.g. PRINCE2, PMP)
- Experience with product presales, solution consulting, or engagement management
- Fluency in French or German
- SaaS/Cloud experience
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
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