Luxury Fragrance Specialist - London, United Kingdom - Roja Parfums Holdings Ltd

Roja Parfums Holdings Ltd
Roja Parfums Holdings Ltd
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description
Location - Fortnum & Mason


As a Fragrance Specialist you are accountable for promoting the brand to existing and new customers within the stores in which you work; managing client loyalty to assist the stores' business growth and development.

You are also accountable for assisting in sustaining brand image and delivering 5-star customer experience.

Key Responsibilities

  • Ensure you monitor and meet your individual target and key performance indicators each month
  • Assist more senior managers to acquire accurate retail figures for their weekly report
  • Maintain housekeeping and brand visual merchandising standards
  • Ensure excellent customer experience is executed at all times, and handle customer feedback promptly and courteously
  • Assist managers and stock control manager to maintain stock level and integrity
  • Take full direction from managers and respond efficiently and promptly to requests and directions from them
  • Develop a thorough product knowledge and an understanding of the stories behind the brand and brand image
  • Maintain a professional image and attitude as a brand ambassador
  • Develop clienteling and client loyalty
  • Ensure that daily reports and monthly reports are properly completed and submitted on time
  • Adhere to all policy and guidelines given by the company and the stores in which you work
  • Ensure databases and customer profiles are uptodate and contain accurate and relevant data in respect with GDPR regulations
Salary

  • From £25,000 per annum
  • Commission
Key Skills Required

  • Effectively communicate with team and management
  • Good time keeping
  • Teamwork and cooperations
  • Direct sales skills and clienteling
Benefits Included

  • Uniform Allowance
  • Fragrance Allowance
  • Private Medical Insurance

Job Types:
Full-time, Permanent


Salary:
From £25,000.00 per year


Benefits:


  • Private medical insurance

Schedule:

  • Day shift
  • Weekend availability

Supplemental pay types:

  • Commission
pay


Experience:

Luxury Fragrance Retail: 1 year (preferred)
Luxury Retail Sales: 1 year (preferred)


Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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