General Practice Administrative Assistant - Tonbridge, United Kingdom - Warders Medical Centre

Description

General Practice (GPA) Assistant

Job description & Person Specification

Job Title
General Practice Assistant (GPA)


Line Manager
Lead Practice Nurse


Accountable to
Practice Manager


Hours per week
For discussion


Salary
£11.29 per hour (£21,730 pa)


Job Summary

General Practice Assistant (GPA) will deliver and assist clinical staff in the provision of treatment, preventative care, and health promotion whilst also supporting the nursing team with administrative support.

The GPA will operate under the supervision of GPs and other appropriately qualified clinicians.


Mission Statement

Warders Medical Centre believes in putting patients first and aims to provide the best available healthcare within the resources available.

We strongly believe in developing the health care workers of the future and strive to be a caring environment for patients, staff and partners.

Primary Responsibilities

• The following are the core responsibilities of the GPA.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Ensure specimens are recorded and ready for onward transportation
• Supporting with QOF reviews
• Supporting with clinical audits
• Arranging appointments and follow up appointments of patients
• Provide administrative support to the Nursing Team
• Updating patient group directives
• Coil and implant recalls
• Ensure all clinical rooms are adequately stocked and prepared for each session
• Supporting Infection Control Lead
• Supporting with Health and Safety, i.e. Risk assessments
• When trained, carry out baseline observations such as, blood pressure, temperature, pulse rate, recording findings accurately
• When trained, undertake venepuncture
• When trained, administer flu vaccinations
• When trained carry out ECGs as requested
• Ensure fridges are cleaned and checked routinely in accordance with protocols
• Take and record daily maximum and minimum fridge readings and report any out of range figures
• Order immunisations and rotate stock
• Order and maintain stock levels of consumables and equipment as required
• Act as a chaperone as required
• Participate in practice audits
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning within the practice
• Support the practice nurse in delivering health promotion programmes

Person Specification - General Practice Assistant (GPA)

Qualifications

Essential

Desirable
Educated to GCSE level or equivalentWillingness to undertake a GPA training course
Experience

Essential

Desirable
Experience of working in a primary care environmentExperience of working with the general publicExperience of working in a healthcare setting
Skills

Essential

Desirable
Ability to work with own scope of practice and understanding when to seek supportExcellent communication skills (written and oral)Strong IT skills (office and outlook)Knowledge of EMISEffective time management (planning and organising)Ability to work as a team member and autonomouslyGood interpersonal skills
Personal Qualities

Essential

Desirable
Polite and confidentFlexible, cooperative and motivatedProblem solver with the ability to process information accurately and effectively, interpreting data as requiredHigh levels of integrity and loyaltySensitive and empathetic in distressing situationsAbility to work under pressure / in stressful situationsCommitment to ongoing professional developmentEffectively utilises resourcesPunctual and committed to supporting the team effort
Other requirements

Essential

Desirable

Disclosure Barring Service (DBS) checkOccupational Health ClearanceThis document may be amended following consultation with the post holder, to facilitate the development of the role, the practice and the individual.

All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.

Job Types:
Full-time, Part-time


Salary:
£11.29 per hour


Benefits:

• Company pension

Schedule:

• Monday to Friday

Application question(s):

Experience:

- face to face customer service: 3 years (preferred)


Work Location:
One location


Reference ID:
GPA1