Senior Consultant - London, United Kingdom - Crisis24

Crisis24

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations.

Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape.

Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

Who We Are Looking For

What You Will Work On
All Hazards Response service delivery
Summary
Specifics

Provide advice and guidance to clients in response to case activations on the following peril types:
Threats (no extortion);
Active Assailant / Workplace Violence;
Political Violence & Terrorism;
Political Evacuation;
Cyber Extortion; and
Any other crisislevel event in which All-Hazard Response are engaged.
Deployment globally in support of any new case activation, often with no notice.
Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology.
Coordinate and conduct sensitive investigational support to clients.
Train as a Crisis Communications consultant.
Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery.
Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals.

Wider Response Group service delivery

Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required.

Support to Insurance Partners

Deliver onboarding briefings to new policy holders.
Provide capability briefings in support of marketing the wider insurance policies.
Assist in the delivery of update reports to insurance underwriters during ongoing cases.

Wider business development

Generation of new response retainers, providing services to insurance partners or private clients.
Direct engagement contracts for new response cases when insurance options are not present.
Assist wider CSC team members in any business development briefings and activity when required.
Support the implementation of a business development plan for the region.
Scope, price, manage and/or oversee the development of client proposals and responses to RFPs.
Represent CSC, Crisis24 and GardaWorld in client pitches/seniorlevel presentations/inperson meetings.

Duty officer

Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations.

Account management

Client liaison and account/client relationship management of new and existing consulting clients.

Other

Support the wider Crisis24 and GardaWorld business as required.

Who You Will Work With

Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects.

These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures.

You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld.

Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld.

What You Will Bring

Summary

Specifics

10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting.
Strong working knowledge of Security Risk and Crisis Management.
Indepth knowledge and experience of crisis response processes.
An understanding of specialist insurance markets.
Demonstrable commercial experience developing new business opportunities.
Extensive travel experience globally, including in highthreat/hostile environments.
Ability to manage multiple cases simultaneously with strong attention to detail.
Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills.
Able to relate well to others with confidence and empathy, build trust and be calm and resourc