Information Governance Senior Assistant - Leicester, United Kingdom - NHS Leicester, Leicestershire and Rutland Integrated Care Board

Tom O´Connor

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Tom O´Connor

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Description

Provide advice to staff across the organisation and to patients / relatives / carers on the relevant information governance procedure.

Monitor service performance and improvements producing reports for onward reporting in conjunction with the Senior Information Governance Officer and Corporate Governance Manager.

The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information and knowledge to improve, inform and support a portfolio of projects, services, and initiatives.

Accurately capture details of all customer / staff contacts and keep records up to date, accurate and accessible.


This will include using specific software on a daily basis, scanning records and managing confidential data Operationally support data privacy impact assessments, including support with implementing actions to mitigate risks identified.

Provide administrative support including taking minutes, committee forward planners, preparing meeting agendas, production, co-ordination, preparation and dissemination of reports, minutes and other documents in respect of the Board and the committees of the organisation and other sub-groups.

Implement policies for own area of work and participate in proposing changes to policies and procedures (e.g. Freedom of Information, Information Governance and Information Security policies, risk management, Freedom of Information Act Policy etc.) ensuring quality improvement and monitoring is integral to all aspects of the organisation.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

Planning & Organising Organise and manage documentation for meetings and events, including preparation of agendas and minutes of meetings, tracking actions and timeframes as appropriate.

Ensure the Head of Corporate Governance and other senior managers have been briefed and have the required documentation for all meetings/events.

Organise and produce reports, papers, presentations and other similar documentation in accordance with organisational timeframes.

Provide effective diary management for the senior managers, and/or team as appropriate, ensuring that appointments are planned and coordinated, and run to schedule.

Use independent judgement to prioritise the high-level completing demands to ensure an appropriate balance in the daily scheduling in line with preferences, responsibilities or project plans.

Organise and plan meetings and events as directed, including sending invitations, booking venues, making travel arrangements, arranging speakers and providing relevant papers and material.

Provide high quality support to ensure they are managed and delivered effectively. Support the management of projects, gathering information, updating project documentation and undertaking enquiries as necessary for the project lead.

Understand, highlight and document project risks, issues and actions, ensuring early identification and proactive mitigation where possible, and ensuring concerns are escalated promptly.

Service Improvement Assist with the setting up and management of effective business and administration processes to facilitate the smooth running of the team.

Develop and implement robust work processes and systems to ensure timely delivery against deadlines.

Work closely with other team members to improve current practices and processes to achieve best possible outcomes. Support the team on the timely capture of lessons learnt.

Develop and maintain effective electronic and paper filing systems, to ensure information is kept securely and is accessible to other members of the team.

Work with all team members in the collection of information for performance reporting on relevant team projects.

Develop and maintain databases as required by the role. Contribute to effective information management within the team.

Analysis & Judgment Act as a contact point for teams, dealing with and responding effectively to complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.

Handle significant quantities of confidential and sensitive information on behalf of the Head of Corporate Governance and other senior managers, always ensuring the appropriate degree of confidentially and discretion is adopted at all times.

Work with all team members in the collection and analysis of information for performance reporting on relevant team projects.


Undertake reporting and analysis of information to support delivery, including running and collating reports to the board and senior management as required.

Use initiative to a significant level and demonstrate attention to detail in all aspects of work, managing competing demands and priorities.

Communication Ensure appropriate and timely responses to all relevant correspondence. Draft

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