Claims Handler - Glasgow, United Kingdom - Davies Group

Davies Group

Verified Company

Glasgow, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses.

Our team of more than 5,500 professionals operate across the UK and Ireland, US, Bermuda and Canada.

This team is responsible for handling disease claims on behalf of various Insurer clients.

Your role will be to provide a quality, proactive, cradle-to-grave claims service on behalf of these clients and in accordance with the insurer's claims handling philosophy.

You'll have experience in handling disease claims, to include Noise Induce Hearing Loss. Experience of working in an insurance and or legal environment would be expected.

It's a busy and varied role, with a broad range of responsibilities, but the fundamentals include:

Establish if cover is in place for the claim
Record all claims on the digital claims handling system
Investigate all claims either from the desk or by instructing Loss Adjusters
Make the decision on liability
Negotiate settlement of the claim
Ensure compliance with all legal timescales and client SLAs
Build relationships with external clients and stakeholders
Provide referral support to less experienced colleagues (if required)

Skills & Experience:

Experience of policy wording and terms and conditions
Knowledge of insurance and the insurance market
Knowledge of legal principals, regulations, Acts and the like pertaining to disease claims.
Knowledge of how to value an disease claim
Knowledge of reserving philosophies
Knowledge of Civil Procedure Rules and the Claims Portal
Good communications skills at alllevels
Excellent customer service
The ability to work as part of a team
Take responsibility for your own workload
Must be able demonstrate adaptability and flexibility
Good planning and organisational skills
Strong IT skills

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:

Reward platform
discounts for over 800 retailers
25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
Development, training, and professional qualifications

Our values:

Davies is a community of outstanding people. We welcome different perspectives, support each other's ambitions, and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts.

We are
Dynamic - We readily adapt to the changing environment. We strive for what's next.

We relentlessly seek more:
for our business, our clients, our colleagues, and our communities.

We are
Innovative - We are solution-focused. We have an entrepreneurial mindset. We are empowered to discover new paths.

We
Succeed together

We support each other to grow. We value different perspectives, ideas, and experiences. We make an impact in our communities.

We are
Connected - We are united under one mission. We believe in the power of Davies to make a difference. We are greater than the sum of our parts.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Salary:
Up to £25,000.00 per year

Benefits: