Dispatcher - Salford, United Kingdom - Kier Group

Kier Group

Verified Company

Salford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're looking for a Dispatcher to join our Inspection, Maintenance and Testing team based in Manchester.

Location:
Manchester

- remote working available, with occasional travel to the office required

Contract:
Permanent, Full-time - flexible and part-time hours available if desired, just let us know

What will you be responsible for?

As a Dispatcher, you'll be working within the Inspection, Maintenance and Testing team, supporting them in ensuring all SLA's are met and first fixes are achieved where possible.

Your day to day will include:

Dispatching and co-ordinating all works for regional field staff, working to SLA's and ensuring a first time fix where possible.
Responding to client raised issues and liaising with management and updating WFM tickets within the expected timeframes.
Arrange access and liaise with SP's where required. Ensuring that all engineers dispatched to works are aware access restrictions, site safety requirements and potential hazards in order to prioritise their safety. No personnel to be dispatched to OOB's sites.
Work with other regional dispatchers, subcontractors, admin and the management team to ensure effective operation of IMT

contracts.

Site databases to be updated when required and in a timely manner; all inaccuracies to be reported for further investigation.

What are we looking for?
This role of Dispatcher is great for you if:

Have previous experience in a similar role where work is to be assigned to engineers
You have an excellent knowledge of Microsoft Office and computer literate
You have a good eye for detail and
You have the ability to prioritise work load and work in a fast paced environment

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs.

You can see more information of benefits here.

Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more.

Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies.

You can see our D&I action plan here.