Escape Room Games Host - Harrogate, United Kingdom - Clue HQ - Harrogate ltd

Clue HQ - Harrogate ltd
Clue HQ - Harrogate ltd
Verified Company
Harrogate, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

We are looking for someone with exceptional customer service and meticulous attention to detail and good availability (particularly weekends) to be games hosts at Clue HQ, Harrogate's first Live Escape Game
Applicants must be 18+.

You must submit your
CV and covering letter to apply.
Applications without a covering letter will not be considered.


You will greet guests as they arrive, brief them before their game, and support them throughout their game by sending on screen messages to ensure they have an outstanding experience during their visit.


Excellent customer service is an absolute must for this role, so we are looking for someone warm, friendly and outgoing and fun.

Ensuring our customers have an amazing experience is our number 1 priority.

We have superb ratings so far on Trip Advisor, Google and Facebook, so having the right person to maintain and develop our excellent reputation is extremely important to us.


You must also have meticulous attention to detail, as you will prepare all the puzzles and props within in the game to used for the customers, and reset the room perfectly after a game has been played in preparation for the arrival of the next guests.

You will also be required to undertake other general housekeeping duties.

You must be reliable, punctual, trustworthy and honest. You will have a minimum of 12 months experience in a directly customer facing role.

Our opening hours are 10am - 10pm daily. The pay will be £9.50 per hour rising to £10.42 in April with a pay review in 6 months.

Experience is not essential as full training will be provided. If you have never played an escape room before this won't count against you.

Any questions or queries please contact Steve on for an informal chat about the role.


Job Types:
Part-time, Permanent, Zero hours contract

Part-time hours: 0-15 per week


Salary:
£9.50-£10.42 per hour


Schedule:

  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
All staff and customers sanitise hands on entry. Staff to sanitise hands and every prop and surface when resetting games. Communal areas sanitised at regular intervals in line with Risk Assessment.


Application question(s):

  • What is your general availability to work?

Education:


  • GCSE or equivalent (preferred)

Experience:

Customer Service: 1 year (preferred)


Work Location:
In person
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