Logistics Specialist - London, United Kingdom - OneWeb

OneWeb
OneWeb
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Logistics Specialist - Reverse Logistics


Location:
London


Job Type:
Full-time


Job Summary:


Key Responsibilities:

Assist with managing the logistics process, including product returns, exchanges, spare parts, and warranties, and tracking the RMA process

Work closely with internal teams to ensure timely and efficient processing of returns, exchanges, spare parts, warranties, and RMAs

Help to maintain reverse logistics policies and procedures to ensure compliance with relevant laws and regulations

Support the monitoring and reporting of key performance metrics related to reverse logistics, including RMA turnaround time, cost per return, and customer satisfaction

Assist with developing and maintaining relationships with external partners, such as repair and disposal centres

Participate in identifying opportunities for process improvements and cost savings in the reverse logistics process

Help to ensure proper documentation and tracking of all reverse logistics transactions, including spare parts, warranties, and RMAs

Provide regular updates and reports to management on the status of reverse logistics operations and the RMA process


Requirements:

Good problem-solving and analytical skills

Willingness to work in a fast-paced environment and learn quickly

Strong communication and interpersonal skills

Experience with tracking the RMA process a plus
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