Gp Receptionist/administrator - Towcester, United Kingdom - Dr Supple and Partners

Description

JOB TITLE:
RECEPTIONIST/ADMINISTRATOR




REPORTS TO:
Reception/Admin Manager




HOURS:
24 Hours Per Week - Shifts to cover Wednesday, Thursday and Friday




SALARY:
£9.60 per hour




LOCATION:
Brook Health Centre in Towcester

Key Experience:

Reception and Customer Care/Service - Essential

Medical/Health Care Experience - Preferable


Job summary:


The purpose of the role is to:

• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
• Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Duties and responsibilities:

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list.

Duties may be varied from time to time under the direction of the office manager/practice manager, dependent on current and evolving practice workload and staffing levels:

• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Clearing and restocking of consulting rooms as required
• Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Ordering, reordering and monitoring of stationery and other supplies
• Dealing with clinical waste
• Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
• Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter

Job Types:
Part-time, Permanent


Salary:
£9.60 per hour


Benefits:

• Company pension

Schedule:

• Monday to Friday

COVID-19 considerations:
All Covid 19 precautions are taken. Strict protocols in place.


Experience:

• Administrative Assistants & Receptionists: 1 year (preferred)