Support Executive - Sayers Common, United Kingdom - Clearline Recruitment

Clearline Recruitment
Clearline Recruitment
Verified Company
Sayers Common, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Title:
Support Executive


Location:
Sayers Common, Hassocks - _must be able to drive due to remote location_


Salary:
£22,800 - £31,600 per annum depending on experience


Full Time

Responsibilities

  • To develop technical support to meet internal and external requirements
  • Assist MRO Team Leaders to ensure suppliers meet required quality & reliability standards
  • Implement and control technical data / library
  • Support MRO with technical analysis of supplier MRO quotations
  • Undertake component reliability, data & trend analysis
  • Analyse & recommend performance improvements for rogue units
  • Work with MRO department on warranty analysis and applicable reporting
  • Support Contract Liaison team with technical analysis, reviews, implementation, and development of customer driven technical policies
  • Assist MRO Team Leaders with technical input relating to existing and new projects
  • Contribute to MRO departmental development of procedures
  • Liaise with MRO Management to develop technical support through business
  • Understand and adhere to Export Control regulations where relevant
  • Assist the MRO Team Leader
  • Technical Team and undertake other duties as required

Requirements:


  • Essential Alevels A-C, a university degree or similar level qualification beneficial
  • Minimum 1 years' experience gained within an aircraft component, MRO or trading environment
  • Previous practical experience in maintenance and / or component repair environment desirable
  • Knowledge of Airline operational restrictions, allowable defects
  • Familiarity and understanding of AMM, CMM, MEL and IPC
  • Strong desire to learn and develop in depth technical knowledge and skills
  • Analytical thinker with solid experience in producing and evaluating data / running reports
  • Good negotiation, organisational and time management skills
  • Strong problem solving ability with ability to use initiative and common sense
  • Numerate, accurate with good attention to detail
  • Selfmotivated, able to use own initiative and succeed in a busy environment
  • Ability to travel as and when required
  • Excellent communication skills at all levels, verbal and written
  • Professional and confident telephone skills
  • Ability to multitask, prioritise, meet deadlines and KPIs
  • Flexibility with working hours
  • Knowledge of Export and Import procedures and controls
  • Excellent Excel, Word and Outlook skills, with exposure to Aircraft parts databases such as Quantum desirable
  • Language skills desirable

For more information, please contact Jamie Watson at Clearline Recruitment.

Job Types:
Full-time, Permanent


Salary:
£22,800.00-£31,600.00 per year


Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Sayers Common: reliably commute or plan to relocate before starting work (required)

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Work Location:
One location
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