Hgv Workshop Controller - Shoreham-by-Sea, United Kingdom - Pembrook Resourcing
Description
HGV Workshop Controller
Pembrook Resourcing are currently seeking a workshop controller to join their client's aftersales department, as an HGV Workshop Controller you will play a key role, ensuring the workshop runs smoothly and efficiently.
You will calculate and manage the use of workshop resources effectively, monitoring staff and workshop performance to maintain standards.As a Workshop Controller you will allocate work to the Technicians based on the mix of skills available and resolve customerqueries according to dealership and manufacturers guidelines.
We are looking for a strong communicator to take a customer focused approach to their work and have the skills to influence others to succeed.
Essential Requirements -:
- You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role. My client would also consider a technician looking to progress
- Strong organisational and prioritisation skills
- Able to take initiative and ownership of issues with a proactive cando attitude
- Able to multitask and switch between tasks
- A team player who offers help and support to others
- Willingness to learn and keep up to date with product and technical information
- Thrives in a highpressured environment
- Full valid UK driving licence
- Eligibility to work in the UK
Ensure that the customer reception and displays meet the manufacturer's quality objectives and staff are developed to achieve maximum customer and own satisfaction
**IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE We wish you the best of luck
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