Black Horse Legal Admin Administrator- 12 Month - Edinburgh, United Kingdom - Lloyds Banking Group

Lloyds Banking Group
Lloyds Banking Group
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
End Date

Thursday 03 August 2023

Salary Range

£23,370 - £24,600

Agile Working Options

Flexibility in when hours are worked, Hybrid Working

Job Description Summary

A full time 12 month fixed term contract based in Edinburgh or Cardiff


Job Description:


  • JOB TITLE: Black Horse Legal Admin Administrator
  • SALARY: £23,370
  • LOCATION(S): Edinburgh/Cardiff
  • HOURS: Full time
  • 35 hours for 12 months
  • WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
(Monday to Friday 8:30am-19:00pm and Saturday 9:00am to 13:00pm)

About this Opportunity

This is an exciting opportunity to join the Legal Admin Team within the Motor Customer Financial Assistance (CFA) Team.

The role is instrumental in supporting customers back to financial health as quickly as possible by supporting the wider CFA with excellent admin, prioritisation and customer service skills.

Why Lloyds Banking Group


Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself.

Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities.

What you'll need

  • Performs standard administrative data processing tasks including reporting.
  • Supports Black Horse Legal Recoveries Team in providing administration and creation of court packs.
  • Carries out simple procedural tasks to support management of external client relationships.
  • Complete a range of prescribed customer service activities and handles nonstandard or more complex customer cases and enquiries using existing procedures.
  • Mailbox management, post distribution and Stakeholder Management.
  • Departmental payments processing.
  • Accomplishes work objectives by determining own work schedule, coordinating with support services and assigning shortterm tasks to others if necessary.
And any experience of these would be really useful

  • Knowledge of Black Horse or Lex is desirable but not essential as full training will be given. A drive to do the right thing and live by our LBG Values is the essential element.
About working for us

We also offer a wide-ranging benefits package, which includes

  • A generous pension contribution of up to 15%
  • An annual performancerelated bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 22 days' holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies
If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.

With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe.

So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.

We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.


We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve.

Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

More jobs from Lloyds Banking Group
See all jobs of Lloyds Banking Group