Sales Support and Procurement Administrator - Staffordshire, United Kingdom - risual
Description
SALES
SUPPORT &
PROCUREMENT
ADMINISTRATOR
SALARY:
£20,000 - £27,000 DOE
LOCATION:
REMOTE WITH 1 DAY IN
OFFICE PER WEEK AT RISUAL HQ IN
STAFFORD BASED ON AVAILABILITY
HOURS:
37.5 PER WEEK
SALES SUPPORT &
PROCUREMENT
ADMINISTRATOR
Keep CRM up to date with the latest delivery
information including forecast dates, value and
pipeline status.
Removal or updating of any aged deals sitting in
pipeline.
Managing Non-Conformance report and SLA of
48 hours to resolve.
Monitor and action on Sales Ops inbox and
respond within 24 hours.
Resource Planner kept up to date.
Procurement tickets to be closed within 24
hours.
Manage Partner base with pipeline check ins.
Successful identification and onboarding on
new partners into the risual portfolio.
Internal stakeholder management between the
ATU, rCS, rMS and partners.
The Role Purpose
To support our growing sales team; risual is seeking
Sales Support roles to own and administer against
our CRM System to keep everything up to date.
Providing governance to orders booked and being
responsible for picking up and performing against
actions. Typical tasks include keeping CRM up to
date with accurate forecast dates, correct values
and correlates to the right practice at risual etc.
From a Procurement perspective, it's expected that
the individual leads and manages end to end
supplier relationships. This involves to a degree
partner management, but also handling the
delivery of services or products via our 3rd Party
relationships. Typical tasks include co-ordinating
and planning delivery of 3rd party hardware such
as Laptops or particular services etc. to be
delivered in a timely fashion and keeping risual
clients satisfied and managing the procurement
process.
Duties
Co-ordination & management of all Partner
incentives/promotions.
Contributing to the development of new
propositions & campaigns working effectively
with partners and risual Marketing.
Contribute in growing the risual annuity growth
by 12.5% month on month.
Managing the sales life-cycle end to end by
working closing with the wider sales team from
opening to close.
Maintaining regular contact with ATU to ensure
CRM updates are up to date on a weekly
occurrence.
Reporting weekly on Forecasts for the CRO.
Account set up, Pre-sales, Practice and Source
updates.
Be knowledgeable and maintain knowledge of
the risual portfolio and additional incentives to
achieve and surpass monthly/quarterly/annual
quota.
Manage and procure 3rd Party products and
Services and be accountable for holding those
relationships.
Successfully drive contact with risual customers
and prospects across all account Tiers to
develop and progress a pipeline of sales
opportunities for risual-approved product
solutions.
Working collaboratively with Account Directors,
External Account Managers and Internal
Account Managers to ensure joined-up
engagement with customers.
Successfully attain and maintain relationships
with and generate business from existing
customers.
Managed designated relationships within
Microsoft and other approved partner
relationships maintaining a network of value
- based relationships with key personnel.
Represent risual culture, core values and
competencies.
SALES SUPPORT &
PROCUREMENT
ADMINISTRATOR
Preferably degree qualified, 2:1 and above.
Enthusiastic, energetic and passionate about
personal success.
High level of self-motivation, resilience, drive
and initiative.
Preferably a passion for Microsoft technologies.
Articulate communicator with strong phone
- based presentation skills.
Excellent communication skills (written and
oral).
Strong presentation skills.
Driven, goal orientated and resilient.
Maintain the highest levels of professionalism.
Excellent self-management skills.
Diligence and strong organisational capabilities.
Forward-thinking individual with a passion for
driving client satisfaction.
Focus on maintaining knowledge and personal
development.
Demonstrates strong interpersonal and team
working skills.
Must hold or be able to successfully achieve
and maintain NPPV3 with SC.
Able to evidence excellent customer service
skills
Specific Role Requirements and Experience:
Personal Attributes
Essential Criteria
To be successful in the role, you must be able to
demonstrate the following skills and experience:
Want to apply?
If you like what you see and want to apply,
covering letter and your CV. One of our
talent specialists will be in touch to discuss
further.
Job Types:
Full-time, Permanent
Salary:
£20,000.00-£27,000.00 per year
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