Administration Team Leader - Medway, United Kingdom - Vita Health Group

Vita Health Group

Verified Company

Medway, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Job Introduction

Vita Health Group and With You are delighted to be launching a new clinical partnership, bringing together over 40 years of mental health experience, to support individuals and communities across Kent and Medway. We are looking for pioneering, skilled clinicians & administrators to join us on this exciting journey and play a central role in shaping the delivery of NHS Talking Therapies for anxiety and depression across the region.
Are you looking for an administrative role that will really make a difference to lives?

You will provide support and expert knowledge to the administrators in the NHS Talking Therapies Administration Team.

You'll oversee all performance management of the team to enable a high quality, effective patient-focused service to be delivered, utilising standard operating procedures to ensure achievement of KPIs.

Skills and Experience:

Essential:

Previous admin management experience
Leadership and good decision making skills.
Experience of working with and dealing with the public.
Experience of motivating a team to regularly achieve business KPI's and rewarding as appropriate.
Ability to manage competing priorities.
Providing support to senior admins in conducting audits to ensure meeting of KPIs.
A highly motivated and enthusiastic individual who can lead by example.
Excellent verbal and written communication skills.
Excellent problem solving skills.
Flexibility in working hours as per the needs of the business,
Excellent time management skills.
An awareness of and commitment to supporting and facilitating diversity and inclusion
Willingness to travel, which may include overnight stays on occasion, as and when required.

Desirable:

Previous experience working with IAPTus systems
NHS Pathway and processes experience

Why Vita Health Group?

Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.
Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview.
Our sign up to the Armed Forces Covenant.
Our status as a Menopause Friendly Committed employer.
Our sign up to the Employer with Heart Charter.
Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
The provision of access to health and wellbeing services for colleagues which includes a team of trained Mental Health Advocates and an Employee Assistance Programme.
An embedded "speaking up" culture facilitated by Freedom to Speak Up Guardians.