Housekeeper - Willow Therapy Unit - Norwich, United Kingdom - Norfolk Community Health and Care NHS Trust

Norfolk Community Health and Care NHS Trust

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

NCHC has a number of multidisciplinary roles within a modern, new build therapy led unit in Norwich opening in 2024.

We are looking for a highly motivated Housekeeper who would like to join our exciting journey, committed to help deliver exceptional patient-centred care with the co-ordination of all patient facilities and services to ensure a clean, safe and comfortable environment for 48 patients at NCH&C's Norwich Community Hospital site.

You will be a part of this new team and will play a pivotal role to ensure delivery of cleaning, stores, ordering, catering, monitor quality standards and work closely with others to ensure deficiencies are rectified.

Together with other specified tasks, meet the needs of patients to support them back into the community and, in this role, we can offer you the opportunity to play a significant part in creating a reablement culture within a brand-new unit.

As a Housekeeper, you must live by our values and use your skills to ensure the ethos becomes part of the culture within the team.

Being able to communicate well with a variety of people is an absolute must.

To work as an integral part of the Willow Unit Team.

Assist with the co-ordination of all patient facilities and services in the ward area to ensure a clean, safe and comfortable environment.

Maintenance of the environment.

Ensure a high standard of cleanliness is maintained in all areas and that they adhere to the control of infection guidance.

To support the provision of safe, good quality food and drinks to meet the individual needs of the patients, as determined by the Unit Lead.

Ensure that equipment is in good working order at all times, liaising with the maintenance services.

Ensure the environment complies with current health and safety regulations.

Be responsible for ordering all necessary supplies using the EROS system.

As a Housekeeper, you must live by our values and use your skills to ensure the ethos becomes part of the culture within the team.

Being able to communicate well with a variety of people is an absolute must.

RECRUITMENT EVENT - Friday 23 rd February 2024

If you are reading this, then the recruitment day we are holding on Friday 23 rd February may be of interest for you.

The day will focus on recruitment for all of the vacancies that we have open for our new Willow Therapy Unit, which is due to open June 2024.

We will be at The Kings Conference Centre in Norwich from 9.30am.

Come along to find out more about the roles we have on offer, and we will even have limited availability for interviews on the day too.

No booking needed; we look forward to seeing you then.

The main element of the role is to ensure the delivery of cleaning, nutrition/catering and minor maintenance, together with other specified tasks to meet individual patient needs as determined by the Unit lead and supported by the B4 Housekeeper.

Working with cleaning contractors, to ensure the high standards of the above are delivered, escalating any concerns which are identified and not rectified in a timely manner to the B4 Housekeeper.

Establish relationships with patients, families and friends and help them to access the services provided by our unit and signpost to other services as appropriate.

To be active in induction of new staff, in relation to familiarisation with the environment and housekeeping processes as appropriate.

Communicate relevant information regarding the housekeeping role tot eh ward team.

Ensure good record keeping relevant to the role, to ensure audit trails for CGQ purposes are met and other required standards.

Complete audits and action plans as identified by the Unit Lead and senior leads, with the support of the B4 Housekeeper, to ensure effective monitoring and management of the services to meet commissioning and quality care standards.