Customer Service Advisor - Pontypool, United Kingdom - Diamondpak LTD

Tom O´Connor

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Tom O´Connor

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Description

Internal Sales Co-ordinator / Customer Service Advisor

Assisting with the day to day duties in the Sales office.

This role includes:

Order processing - putting orders on the system;
Invoicing orders;
Scheduling;
Raising customer reports;
Filing;
Raising purchase orders;
Basic Estimating;
Delivery Bookings;
Dealing with customer queries and complaints;
Answering telephone and redirecting calls.

Customer Service experience

Good Communication skills;
Polite Telephone Manner;
Ability to work under pressure;
Standard knowledge of Excel and Word;
Attention to accuracy.


The hours for this role are:
Monday - Thursday 08:00 - 16:30

Friday 08:00 - 15:30


Job Types:
Full-time, Permanent


Salary:
From £11.50 per hour


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Experience:

- customer service: 1 year (preferred)


Work Location:
In person

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