Customer Service Advisor - Pontypool, United Kingdom - Diamondpak LTD
Description
Internal Sales Co-ordinator / Customer Service Advisor
Assisting with the day to day duties in the Sales office.
This role includes:
Order processing - putting orders on the system;
Invoicing orders;
Scheduling;
Raising customer reports;
Filing;
Raising purchase orders;
Basic Estimating;
Delivery Bookings;
Dealing with customer queries and complaints;
Answering telephone and redirecting calls.
Customer Service experience
Good Communication skills;
Polite Telephone Manner;
Ability to work under pressure;
Standard knowledge of Excel and Word;
Attention to accuracy.
The hours for this role are:
Monday - Thursday 08:00 - 16:30
Friday 08:00 - 15:30
Job Types:
Full-time, Permanent
Salary:
From £11.50 per hour
Benefits:
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- customer service: 1 year (preferred)
Work Location:
In person
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