Desk Host - Bristol, United Kingdom - OCS Group

OCS Group

Verified Company

Bristol, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

The Desk Host will efficiently run either the landside or airside desk and be the friendly first point of contact for all passengers requiring assistance as per their requirements.

Main Duties:

Ensure excellent customer service is shown to all passengers
Promptly answers the Phone in a friendly and courteous manner
Ensure Host Desk is manned at all times and arrange cover when required
Ensure all Electric Mobility Aids (EMA) are tagged prior to going airside

To be successful in the role, you will need:

Previous customer service / reception experience is essential
IT literate

What will you get in return?

A pension scheme

- to save for the future - eligibility rules apply

Access to high street discounts
Access to low interest loans
Recognition scheme 'OCS Stars' monetary rewards given to top performers
Training and Development

- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme

Long Service Awards
Cycle to work scheme

- discounted bicycles

Access to our Employee Assistance Programme
247 Wellbeing Support

About Us:

At OCS, we're a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do.

We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few.

Our job and career opportunities are endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues.

We are big believers in supporting and investing in our colleagues from their very first day because we know that our people are critical to our business and making sure we deliver for our customers.

This is what makes OCS a great place to work.