IT Helpdesk Support - Staines-upon-Thames, United Kingdom - Harris Jones Recruitment

Tom O´Connor

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Tom O´Connor

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Description

IT Helpdesk Support - £115 per day + Holiday Pay (33 days holiday per year) - PAYE basis - 7 month contract - Hybrid working available.

Must travel to Staines upon Thames at least 1 day per week.


As a fast growing, award winning global technology company the newly created role of IT Helpdesk Support requires someone to support their growing, global customer base, to be responsible for providing best-in-class support for their platform, to ensurea positive customer experience.

As IT Helpdesk Support you will be responsible for:

  • Log cases on the IT Service Desk and maintain details of software/hardware problems detected
  • Experience providing support in a SaaS or cloud environment, highly desirable
  • Strong written and verbal communication skills
  • Technical background or the ability to absorb technology quickly
  • Prior experience of working in a helpdesk environment, resolving issues over the phone
  • First class customer service skills


In return the IT Helpdesk Support will pay £115 per day plus 33 days holiday and the opportunity to work with a world leader in the tech industry in a collaborative and supported environment.

Permanent opportunities to potentially follow an initial contractperiod.

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