Building Support Officer - Reading, United Kingdom - University of Reading

University of Reading
University of Reading
Verified Company
Reading, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The Estates Directorate at the University of Reading is responsible for the day-to-day maintenance and operation of the 186 buildings within the Academic Estate (situated primarily on one of the three main campuses at Whiteknights, London Road and Greenlands, Henley).

The Estates team also supports the maintenance and management of approximately 200 other buildings within the University's commercial, strategic and residential portfolios as and when required.


Following a recent merger, the Campus Services and Maintenance Services teams now sit within Estates Campus Operations and are collectively responsible for the delivery of all hard and soft facilities management operations across the University.

An exciting opportunity has arisen for a professional and enthusiastic Building Support Officer to join our small and highly efficient team within Campus Operations


As a Building Support Officer, you will act as the primary point of contact for the occupants (School, functions and others) of designated buildings within an assigned zone of the University.

Supporting University and external services/providers to ensure the efficient operational running of the buildings and to enable the occupants to deliver their university business effectively.


  • Previous, recent experience of working in a busy Facility Management or front facing customer services role.
  • Familiarity of, and experience of working with Health and Safety systems and management practices
  • Excellent team player and client facing attitude
  • Self-Motivated with a flexible and proven problemsolving approach to work
  • Excellent communication/negotiation skills
  • Ability to communication professionally, verbally and in writing
  • Relevant work experience in a similar role/environment with a focus on buildings and/or operational management
  • Excellent prioritisation, organisational and administration skills
  • Proven IT skills in a range of software packages
  • Understanding and experience of working with quality management systems (ISO 9001)

Interview Date 18 December 2023

Informal contact details

Alternative informal contact details

Contact role:

Building Support Services Manager


Contact role:

Building Support Officer


Contact name:

Heather Silk-Jones


Contact name:

Lesley Hennigan


Contact phone:


Contact phone:


The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and Champion the leading LGBT+ rights organisation.

Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
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