Claims Handler - Tonbridge, United Kingdom - Hills Consultants LTD
Description
Claims Handlers
Based in Tonbridge
£20,283 to £32,000
Our client who are a leading Insurance Management provider specialising within Insurance Claims are looking to recruit Claims Handlers within the following areas:
- Escape of Water
- Credit Hire
- Large Loss Motor
- Large Loss Home
- Home Emergency
- Accidental Damage
- FNOL
- Recoveries
- FOS Complaint Handlers
- Fire & Theft
Job role:
- Managing your own portfolio of claims
- Advising policy holders on general queries and insurance claims
- Requesting and gathering documents and information from customers
- Performing fraud checks and escalating any fraud alerts or suspicious circumstances to the counter fraud team
- Negotiating settlement of claims both verbally and written
Skills needed:
- Experience within a claim's role is essential or proven customer service experience for FNOL roles
- Excellent communications skills, both written and verbal
- Cert CII or the desire to study towards
- PC literate
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