Lettings Negotiator - Cleckheaton, United Kingdom - Robert Watts Property Management

Robert Watts Property Management

Verified Company

Cleckheaton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Letting Negotiator/Administrator Role

We are looking for a lettings negotiator/administrator. The role of a lettings negotiator is both varied and exciting. You will become the public face of the company, dealing with a variety of people and enquiries every day. You will see and let a wide range of property.

You should possess the style and flair to deal with the general public in a variety of day to day situations.

You will have to be well presented and thoroughly professional at all times. Full and ongoing training is provided.

The required traits are common sense, maturity, responsibility, patience, an excellent telephone manner and a good sense of humour.

Key Responsibilities

Service to Applicants

To ensure applicants are registered in a thorough professional manner as set out by the company including accurate spelling of names & addresses.
Regular contact with applicants, introducing them to property matching their requirements swiftly and efficiently.
Organise viewings of properties with potential purchasers and tenants, building rapport before, during, and after the appointment.
Contacting applicants after viewings to obtain feedback on behalf of the company & fellow colleagues.

To let properties to applicants.

To negotiate with potential tenants, ensuring that our Landlords interests are best served at all times, that other offers and sensitive information are not divulged to prospective tenants, and that comprehensive and accurate file notes are recorded on the appropriate property file and the CRM system.

Service to Landlords

Registering and booking market appraisals to the companies set standards giving the valuer the best opportunity to obtain the business.
Regular contact including prompt viewing feedback within 24 hrs of the viewing appointment.
To provide clients with the highest possible standard of service, achieving the best price for their property in the market condition in the best possible timescale.
To keep clients regularly informed as to the status of their let.
To efficiently expedite and communicate throughout the lettings process.
To organise routine property visits and follow up any issues that may arise.
Offering advice & guidance to tenants who may one day look to sell themselves.
Training & Development
Attending and participating fully in training sessions.
Proficient in the use of all office CRM system.
Desire to progress within the Company this will require doing jobs on behalf of senior colleagues.

Inter-Office Liaison/Business Generation

Liaise with other Robert Watts offices, whenever possible feeding business to the other office(s).
Being aware of cross selling opportunities and introducing clients to use Robert Watts.
Using best endeavours to gain instructions for any office of Robert Watts.
Keeping staff aware of potential development opportunities and the requirement to alert the Managing Directors to any development opportunities.

Personal Attributes Required

Maturity, responsibility and reliability; selfmotivation, integrity, enthusiasm, patience and tact; a sense of humour.
Well organised, a good time manager with an ability to think ahead.
Must be a confident, articulate and effective presenter, and needs persuasive and manipulative skills, allied to the strength of character to get own way.
Must be hungry and be prepared for the long haul in building up the office.
Good communication skills; both written and telephonic.
Willingness to learn and confidence to ask questions if something is not clear.

Hours of Work