Loss Adjuster - Essex, United Kingdom - The Recruiter Specialists Group Ltd

Tom O´Connor

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Tom O´Connor

beBee Recruiter


Description

Loss Adjuster

Key Accountabilities:


  • Conducting site visits and assessments to establish the cause and quantum of Insurance claims.
  • Empathising and engaging with the customer to ensure that they are treated as an individual. Taking the time to consider the impact of the claim and the required claim stages on the customer. Maintaining companies high standards throughout.
  • Appropriately obtaining high quality information by investigating in a timely manner, supported by site notes, photographs, witness statements, and other appropriate evidence.
  • Understanding the relevance of the information obtained to decide upon a plan to conclude the claim.
  • Demonstrating the confidence and knowledge to make decisions regarding policy liability, quantum and subrogation and risk management issues. Recognising when assistance is required from other colleagues when issues arise outside of the scope of the individual'sexpertise.
  • Effectively maintaining the line of communication between the various parties, thus orchestrating a successful claims outcome and creating a 'joined up' process.
  • Providing a high level of technical, quality and customer service commitment.
  • Remaining customer and client focused throughout the life of a claim, taking all the necessary steps to achieve customer satisfaction within the parameters of policy cover.

Qualifications & Experience:


  • Property claims insurance experience essential.
  • As an individual, you will have a proven track record of exhibiting a professional and personal approach.
  • To be CII/CILA Qualified or Part
If you feel you have the relevant experience then please submit your CV for consideration

Alternative please contact Su Partridge FIRP for further information

The Recruiter Insurance Specialists are acting as a Recruitment Agency

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