Customer Service Representative - Croydon, United Kingdom - Reed Talent Solutions

Reed Talent Solutions
Reed Talent Solutions
Verified Company
Croydon, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Reed Talent Solutions are working with a global organisation, with four operational divisions, on the search for an interim Customer Service Representative.


The overall responsibility of the Customer Service Representative is to oversee the day-to-day operation of the Assessment Centre reception area; meeting and greeting all customers and visitors and answering questions.


What are we looking for?
Demonstrable experience in an administrative or customer service position

Able to demonstrate a clear attention to detail in relation to office administration duties such as updating spread sheets and presenting information clearly and accurately

Able to demonstrate prioritisation skills when multi-tasking

Ability to deliver work to set targets and specified standards

A positive enthusiastic approach to solving problems


Responsibilities:

Assist customers with completion of forms including expense claims

Prepare and maintain rooms and equipment to ensure they are ready for the Medical Practitioner and customers

Working with other teams, Team Leaders and Medical Practitioners to ensure cohesion within unit and workflow progression

Using in-house computer system to update records accurately

Regular telephone liaison

Provide cover at other sites on occasion

General administrative duties as required


Job details:

Location - Croydon

Pay rate - £13.20 per hour PAYE

Shift - Monday to Friday 09.00am pm

Contract type - Temporary ongoing (6 months)

Start date - ASAP

Recruitment process - CV review, virtual interview, start after compliance
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