Senior Coordinator Panel Management - Coventry, United Kingdom - Cambridge University Press & Assessment

Cambridge University Press & Assessment
Cambridge University Press & Assessment
Verified Company
Coventry, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Salary:
£23,000 - £29,000

Location:
Coventry (hybrid)

Contract:
Permanent


We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.


We are looking for a strong Senior Co-ordinator for our Panel Management team to provide flexible end to end processing knowledge and support following assessment cycle peaks.


What do we do?


We organise the teams (these are the "panels") of people (we call them "assessors") who do the marking of exam papers and moderation of coursework.

We monitor their progress, so it's completed to schedule.


We work closely with colleagues across OCR and with those who recruit the assessors, so that we have enough of the right people, with those who monitor the quality of their work, and with those who deliver the results.


About the role
-
Supervise members of the Panel Management team

  • Assist in regular
    training and knowledge transfer across Panel Management team
  • Support managers in series planning and
    quality checking outcomes, to comply with agreed standards
  • Accurate and timely
    KPI reporting and data handling whilst meeting tight deadlines
  • Show a keen interest in process improvements

About you

  • Excellent written and oral communication skill
  • Good working knowledge of Microsoft Office product
  • Ability to prioritise workload effectively and meet deadlines
  • Accuracy and attention to detail
  • Experience of supervising a set of documented processes and procedures
  • Experience of supervising and motivating staff
  • Experience of providing a high level of customer service
  • Show a proven ability in decision making and directive action
  • More important however, is that you share our values of collaboration, responsibility, innovation and empowerment, and this will come out naturally when we meet with you.

Rewards and benefits
We will support you to be at your best in work and to live well outside of it.

In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:


  • Group personal pension scheme
  • Discretionary annual bonus
  • Life assurance up to 4 x annual salary
  • Private medical and Permanent Health Insurance have we got this?
  • Green travel schemes
  • 28 days annual leave plus bank holidays
  • Contracted to 35 hours per week, Full time, occasional weekend work (during exam series, on a rota basis)
We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.


Why join us

  • Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration._
  • Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet._
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