Service Desk Team Leader - Sheffield, United Kingdom - Sheffield Health and Social Care NHS Foundation Trust

Tom O´Connor

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Description

To manage the provision of a responsive and customer focused front line Service Desk team for all users of the Trusts Information, Management Systems and Technology services.

To be responsible for the operational delivery and continuing service improvement of, high quality customer services, operating within agreed service levels, whilst providing excellent value for money.

Applying management and technology skills to ensure the department staff, tools and processes, evolve to meet the changing business needs of the Trust.


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