Receptionist (Seasonal) - Saint Peter Port, United Kingdom - Hand Picked Hotels

Hand Picked Hotels
Hand Picked Hotels
Verified Company
Saint Peter Port, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About the Company:


Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality.

Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands.

With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE.

Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Receptionist at St Pierre Park Hotel & Spa, part of Hand Picked Hotels.

Please note that this is a seasonal role to finish at the end of October.


St Pierre Park Hotel Spa and Golf Resort is a 131 Bedroom, 4 Star luxury hotel located close to St Peters Port on the beautiful island of Guernsey and is renowned for being the largest hotel on the island, and one of the best for a romantic get a way.


Dine on the Terrace overlooking the lake, experience a luxurious spa treatment or play one of only three golf courses on the island, this is the perfect base to explore the wonderful island of Guernsey.


About the Role:


  • The role of our receptionists is to deliver an exceptional guest experience, by putting the guest at the heart of everything you do, through personalised and thoughtful service with care and attention to detail.
  • You will be expected to demonstrate a high level of engagement with guests throughout their stay to make them feel at home, relaxed, and importantly identify and create magical memories at every possible opportunity.
  • In collaboration with the Front office team you'll maintain regular and effective communication to ensure a seamless operation, aware of all the days activities.
  • Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About You:


  • To be considered for this role you will have knowledge and experience of working in a luxury four or five star hotel within a front office environment.
  • Be passionate about going above and beyond for our guests and recognise and skilfully act on opportunities to make the guest experience memorable through offering or suggesting appropriate hotel products and facilities.
  • Be able to demonstrate a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
  • You'll have proficient computer skills, including knowledge of hotel reservation systems and Microsoft office. Knowledge of Opera is desirable.
  • Through your enthusiasm and willing approach, you will demonstrate how you find solutions to any scenario.
  • Act calmly and professionally, maintaining an outwardly positive attitude even when under pressure.

Company Benefits:


  • A competitive salary package of £13.50 per hour plus a share of service charge.
  • End of season loyalty bonus depending on length of contract.
  • Live in Accommodation charged at £90per week inclusive of all meals and bills.
  • This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, which may vary depending on business needs.
  • Pro rata equivalent of 29 holidays per annum which will be paid at the end of your seasonal assignment.
  • Use of Health Club Facilities including Gym and swimming pool (restrictions apply).
  • An opportunity to work in a luxury environment with our talented team on the beautiful island of Jersey.
  • A chance to meet new people, make new friends and have a memorable summer seasons work experience within Hand Picked Hotels.
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