Account Executive - Bracknell, United Kingdom - executive careers
Description
Account ExecutiveTerm:
Permanent
Working hours:
Full Time Monday to Friday 9:00-17:30, with 1 day per week available until 20:00, this time is given back in lieu
Team:
Collection and Field
Location:
Hybrid/Bracknell based
About Us:
We are the first nationwide provider of end-to-end debt and property recovery services and we bring a huge wealth of expertise and experience to the market.
Setting the standard for debt resolution by achieving what is right and fair while treating everyonewe encounter with respect and sensitivity.
As a service business, our culture is based on a core belief in our greatest asset - our people.We have a great opportunity for an Account Executive to join our team.
The role
The role involves working within the Motor Finance Recovery's department, mainly assisting an external team of Appointed Representatives in field-based vehicle recoveries.
Main responsibilities
- Instructing caseloads to geographically Appointed Representatives
- Acting as a go between for Lenders and their customers once a case has been terminated using an understanding of FCA guidance
- Assessing and reviewing live caseloads to ensure a TCF based result for our lender
- Tracing absconded individuals and assessing the next steps for a case
- Working with locally sourced external recovery companies and using skill to manage a budget to enable a profitable outcome for all stake holders
Skills and qualifications
- An understanding of the FCA
- Excellent Customer Service Skills
- Good computer literacy
- Ability to prioritise and work well under pressure
- Good work ethic
We would love to hear from people with experience in Asset Recovery, familiar with FCA regulations and experience as a lender in recoveries or similar.
We pride ourselves on having a culture and the technology that lends itself well to agile working practices and in this role we expect to offer a mix of office and home working.
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