Senior Service Advisor - Tamworth, United Kingdom - KPI People

KPI People

Verified Company

Tamworth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Service Advisor - Tamworth-

Attractive Basic Salary

OTE - £32,000 -

Extensive Benefits Package -

Our client, a busy franchised car dealership in Tamworth has the requirement for an experienced Senior Service Advisor to join their established Aftersales Team.

As a Senior Service Advisor your responsibilities will include:

Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is correctly completed
Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:

Minimum of 3 years Franchised Dealer Service Advisor experience
Full UK Driving License

Desirable Requirements:

Senior Service Advisor, Service Supervisor or Service Team Manager experience

Remuneration & Benefits:

Attractive Basic Salary DOE
On Target Earnings of £32,000 (uncapped)
Extensive Benefits Package

Working Hours:

Monday to Friday 8am 6pm
1 in 3 Saturday Mornings

Key Skills:

Senior Service Advisor, Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor, Customer Service, Motor Trade, Dealership, Tamworth, Lichfield, Nuneaton, Hinckley, Bedworth, Coventry.

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